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Getting started

There is no account and no login. The app opens straight into a working state, with a sample customer and a completed sample report so you can see the whole flow before you enter anything real. You can remove the sample from Settings › Remove Sample Content.

Dictation

Tap to dictate your visit summary and the app organizes what you said into complaint, findings, work performed, and recommendations.

• Every number the app pulls out — pressures, temperatures, superheat, subcooling, capacitor readings — is shown for your review before it lands on the report. Numbers always come from deterministic parsing, never from a language model.
• You can always type instead. If you decline the microphone or speech permission, the typing path is offered in its place and nothing is blocked.
• On devices with Apple Intelligence, organization runs on the device. On other devices the app falls back to rule-based parsing and tells you it has done so.

Nameplate scanning

Photograph a nameplate and the app reads the model and serial off it. Both start unticked — nothing reaches your equipment record until you confirm it. If the plate is dirty or poorly lit, crop and rotate the photo and try again, or type the values directly. If you decline camera access, you can import a photo from your library instead.

Reports and PDFs

• Finalized reports produce a clean, selectable, printable PDF with your business name, logo, and license number in the header.
• Internal notes and internal-only photos never appear on the customer copy.
• Files are named ReportNumber_CustomerLastName_ServiceDate.pdf.
• A finalized report cannot be deleted as a draft. Use Create Revision to correct one — the revision clears the previous signature so the customer re-acknowledges the corrected record.

Working offline

Everything is stored on your device, so attics, basements, and mechanical rooms are fine. No screen requires a connection. If you subscribe, your Pro features keep working offline from a cached entitlement.

Subscriptions

• The free plan includes 3 finalized reports, 10 equipment records, and the 3 most recent visits per unit.
• Pro removes those limits and adds your logo to the customer PDF, full equipment history, and checklist customization.
• Subscriptions renew automatically until cancelled. Manage or cancel any time from Settings › Field Report Pro › Manage Subscription, or in the App Store under your Apple Account.
• Moved to a new device or reinstalled? Use Restore Purchases in the paywall toolbar while signed into the same Apple Account.

Your data

• Export equipment records as CSV or JSON, and report metadata as JSON, from Settings › Export.
• Deleting the app removes its data from your device. Export anything you need to keep first, or make sure you have a device backup.
• The app refuses to delete a customer who has finalized reports, and warns you before any deletion.

See the Privacy Policy for the full detail on what is stored and what leaves the device (almost nothing).

Refunds

Purchases are handled by Apple, so refunds are requested through Apple at reportaproblem.apple.com. We cannot issue refunds directly, but tell us what went wrong — we would rather fix it.